Quick guide for RBTs

ON THIS PAGE

  1. How to access the system?
  2. What to do if you have problems logging in?
  3. How to make a ticket?: steps to access the ABA Matrix system help
  4. How to set up your dashboard?
  5. How to use the calendar in the system?
  6. How does the symbology of events work?
  7. How to create and edit events in the system
  8. How to complete one note for several session held on the same day?
  1. How to collect data in the system?
  • Data Collection Tool
  1. Where the caregiver signs the sessions?
  • How to collect the caregiver's signature
  • How to collect Multiple Signature for Caregivers
  • How to collect the Caregiver Signature from the phone
  1. Where to recapture the signature when the staff opens a session
  1. Supervision Monitoring Log
  1. How to upload documents to the system?
  1. What reports does the system provide?
  1. How can I check my Pay Records

  1. How to access the system?

First, you must go to https://www.abamatrix.com to access your account with the credentials provided by your agency.


  1. What to do if you have problems logging in?

If you are unable to access your account, you can refer to this guide which will show you the steps to follow: 

First, let's try to recover your username to make sure you are using the correct credentials (email/username combination). To do that consult the following link:

Secondly, let's try to reset your password. Please follow the steps in the following links:

Finally, let's change the password to one of your choosing. Please follow the steps shown in the links below.


  1. How to make a ticket?

Once you access the system, if you have a problem or need help clarifying any doubts, you can contact us through the ticket system. This is the fastest and most efficient way of communication:


  1. How to set up your dashboard?

Once you access the system, you can personalize your dashboard, just follow these steps:


  1. How to use the calendar in the system?

You can navigate your calendar like this:


  1. How does the symbology of events work?

In the system, each event will have a distinctive symbol to differentiate them on the calendar. In the same way, depending on the state in which the event is, it will have a different color.

To better understand the work dynamics in the system, you can review this guide, which shows the symbology used in the system:


  1. How to create a session?

You can add events to the calendar like this:


  1. How to complete one note for several sessions held on the same day?

If your agency wishes, you can activate a setting that allows you to complete a single note for several related sessions, with different times and locations:


  1. How to collect data in the system?

Once the events are created, you can perform the data collection in the system in this way:


  1. Where the caregiver signs the sessions?

The signature of the caregiver can be collected in the system in this way:


  1. Where to recapture the signature when the staff opens a session?

When you need to sign a session again, the staff of the agency can open it for you, and this is how you can recapture the signature:


  1. Supervision Monitoring Log

The Supervision Monitoring Log is a tool generated automatically by the system every month.


  1. How to upload documents to the system?

If your agency is allows therapists to upload their own documents, you can do it this way:


  1. What reports does the system provide?

The system also has a series of reports available that you may find useful:


  1. How can I check my Pay Records

Each employee will have access to their payment history, they just have to follow these steps:


If you encounter any issues or have further questions, please contact our support team for assistance.