How to Collect the Provider Signature in the ABA Matrix Mobile App


Learn how to quickly locate sessions, capture and save provider signatures (even when offline), and confirm successful submission so visit documentation stays accurate and audit-ready. Ideal for clinicians who need fast, reliable signature capture, automatic syncing, and clear verification within the app.

1. Once you log in to the app, use the options at the top of the screen to navigate between dates and find the session you need:

  • Tap the left and right arrows to view sessions from previous or upcoming dates
  • Tap the date in the center to open the calendar and select a specific date
  • Tap Today to quickly return to the current day’s schedule

2. Each visit appears as a session card. These session cards are designed to give you a quick overview of the most important session details:

  • Session status (like In progress, Completed)
  • Client name
  • Service type and code
  • Session time
  • Signature status for caregiver and provider
  • Offline Ready tag

The Offline Ready tag indicates that the session is available for use even if the device loses internet connection. Any data entered offline is securely stored and will automatically sync with ABA Matrix once the connection is restored. Users can still perform key tasks such as data collection and capturing caregiver and provider signatures.

3. To collect your signature:

  1. Tap the session card to open the Session Tools
  2. Select Provider Signature

4. The Provider Signature screen displays key session information to help ensure the signature is collected for the correct visit, including:

  • Client name
  • Location
  • Date and time of the session

5. You can sign inside the signature box using their finger or a stylus. The signature should be entered clearly inside the designated area.

6. If you need to sign again, tap Clear to erase the signature.

7. Once you sign, tap Save. The signature will be attached to the session and stored as part of the visit documentation.

8. If the session is marked Offline Ready, the signature can still be captured even if the device is offline. In that case, the signature will be stored locally on the device and automatically synced once internet connection is restored.

9. After signing, you can confirm your signature directly from the session card. A green checkmark will appear next to Provider under the Signatures section, indicating that your signature has been successfully completed.