Can't log in? Quick Guide

f you are having trouble accessing your account, please follow the instructions below. 

1. Recover your username

First, let's try to recover your username to make sure you are using the correct credentials email/username combination) on www.abamatrix.com.

To do that consult the following links:

English:

• Recover your Username

https://secure.helpscout.net/docs/63e835aea2557d37b24bd9a0/article/66e88e11e4808f1213fa0be4

Spanish:

• Cómo recuperar tu nombre de usuario

https://secure.helpscout.net/docs/63e835aea2557d37b24bd9a0/article/66e9959ceb6616597e563ff5

2. Reset your password

Secondly, let's try to reset your password. Please follow the steps in the following links:

English:

• Get a new password

https://secure.helpscout.net/docs/63e835aea2557d37b24bd9a0/article/66e998bfc263c66781ca9f88

Spanish:

• Obtener una nueva contraseña

https://secure.helpscout.net/docs/63e835aea2557d37b24bd9a0/article/66e99942eb6616597e564026

3. Change the password

Finally, let's change the password to one of your choosing. Please follow the steps shown in the links below.

English:

• How to change your password

https://secure.helpscout.net/docs/63e835aea2557d37b24bd9a0/article/66e9916ef6180530271e14b3

Spanish:

• Cómo cambiar su contraseña

https://secure.helpscout.net/docs/63e835aea2557d37b24bd9a0/article/66e990e52de3eb1957dcd20a

By following these steps, users can easily recover their usernames, obtain new passwords, and manage their passwords effectively. It is important to ensure the security of your account by keeping your login credentials confidential and following the specified password requirements. If you encounter any issues or have further questions, please contact our support team for assistance.